We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

From time to time, we may make sections of our mailing list available to carefully selected companies whose products and services may be of interest to you. We will only include your information if you have specifically given your consent when creating an account or placing an order. We will also give you the chance to refuse any marketing email from us.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address
• credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We will not transfer your information outside the EEA (European Economic Area).

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should e-mail us.
E-mail privacy@terraplana.com.